PRIVACY POLICY

Last Updated: June 3, 2026

At UrbanPR, your privacy and security are important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when using our platform.

1. Information We Collect

Account Information

Name
Email address
Phone number
Username
Password (stored securely)
Social media handles
Age
State/location

Usage and Technical Data

IP address
Browser type
Device information
Operating system
Language preferences
Pages visited
Platform actions
Date and time of visits
Error reports
Performance data

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyse website traffic, maintain security, and remember user preferences.

Google Services

If users interact with Google-powered features, any data received through Google APIs will be handled according to Google's API Services User Data Policy.

2. How We Use Your Information

We use your information to:

Create and manage accounts
Provide and improve services
Process requests and transactions
Communicate with users
Personalise content
Monitor platform performance
Prevent fraud
Improve user experience

3. How We Share Your Information

We do not sell personal information.

Information may be shared:

With service providers
During mergers or acquisitions
When legally required
To protect UrbanPR and its users

4. Cookies and Analytics

UrbanPR uses cookies to:

Maintain security
Save preferences
Analyse traffic
Improve performance

Third-party analytics providers may also use cookies to measure campaign performance.

5. Data Retention

Account information is retained while accounts remain active.

After account closure, certain records may be retained for up to nine (9) months or longer where legally required.

Data no longer required will be deleted or anonymised.

6. Security

We use reasonable technical and organisational measures to protect user information.

No online system is completely secure, and users are encouraged to use strong passwords.

7. Children's Privacy

UrbanPR is intended for users aged 18 years and above.

Accounts found to belong to minors may be removed.

8. Your Privacy Rights

Users may:

Access personal information
Correct inaccurate information
Request deletion
Withdraw consent
Opt out of marketing communications

support@urbanpr.ng

9. Do Not Track (DNT)

UrbanPR does not currently respond to DNT browser signals.

10. International Privacy Rights

Users may contact UrbanPR regarding privacy rights applicable in their jurisdiction.

11. Changes To This Policy

UrbanPR may update this Privacy Policy periodically.

The latest version will always be available on the website.

12. Contact Us

support@urbanpr.ng

13. Access, Update, Or Delete Your Data

Users may:

Review personal information
Update information
Request deletion
Withdraw consent where applicable

support@urbanpr.ng